It is essential for us to provide a service that is as secure and confidential as possible, protecting the privacy of communications and the personal data of our users. This privacy policy sets out the ways in which we collect, process and use personal data, as well as the security safeguards adopted in this processing for the services we provide.

Por favor, leia esta Política de Privacidade cautelosamente, pois, aceder aos nossos websites e disponibilizar os seus dados pessoais implica conhecimento e aceitação das condições abrangidas.

O serviço de email de conteúdos do Chefs On Fire fornecido a si (doravante “o utilizador”) consiste no envio regular de informações, no âmbito de anúncios / divulgação de cartaz / adiamento relativos ao festival, tais como horários, transportes, convites ou estudos.

The purpose of this privacy policy is to make known our commitment to and respect for the privacy rules and protection of the personal data of users and subscribers to the Chefs On Fire website.

By subscribing to the Chefs On Fire newsletter service, you are ceding and authorizing the processing of your personal data exclusively by the company that owns the brand: LOHAD lda., either through our website or via e-mail, which implies that the USER/CUSTOMER enters personal identification data into the system and sends it, as well as aspects relating to their personal preferences, special circumstances or other data, which will only be used to facilitate and allow the contracting and booking of the specific services that make up the customer's request, as well as to provide information on products and services.

Under no circumstances will information be requested about philosophical or political beliefs, party or trade union membership, religious faith, private life and racial or ethnic origin, as well as private data relating to health and sex life, including genetic data. The processing of personal data is carried out in strict compliance with personal data protection legislation, all in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 and/or any legislation that regulates, adds to or replaces said legislation, hereinafter referred to as the GDPR.
Any personal data that USERS/CUSTOMERS may disclose when using this system will be understood to have been obtained, processed and transmitted, with their consent, in strict compliance with the GDPR.

Chefs On Fire guarantees USERS/CUSTOMERS the exercise of the rights of access, rectification or deletion legally provided for. If the USER/CUSTOMER wishes to exercise these rights granted by the GDPR, they should send an email to info@chefsonfire.pt.

LOHAD collects some personal data from its subscribers, such as: e-mail address, IP address, first and last name, cell phone number. This data is collected via the chefsonfire.pt website or the 3cket sales app.

Your data is always collected with your prior consent, clearly indicating the purpose for which it is collected. The data collected is adequate, relevant and not excessive in relation to the purpose and services specified, explicit and legitimate by LOHAD.

The Personal Data obtained is incorporated into LOHAD's computer application. Access to the information on file by LOHAD employees is only possible with the insertion of exclusive access passwords.

Personal Data is processed with the degree of protection legally required to guarantee its security and prevent its alteration, loss, processing or unauthorized access, the user being aware and accepting that Internet security measures are not impregnable. LOHAD is equipped with peripheral control technical infrastructures, namely antivirus, network firewalls, encryption systems, private circuits and VPNs that respect security requirements. The service includes backing up files, storing them in accordance with the defined policy and restoring them at LOHAD's request.

• To treat them in accordance with the applicable data protection requirements, through legally required security measures of a technical and organizational nature that guarantee their security, thus preventing their alteration, loss, processing or unauthorized access, in accordance with the state of the technology at any given time, the nature of the data and the possible risks to which they are exposed;
• Use or apply the data exclusively for the purposes duly consented to;
• Ensure that the data is only handled by employees whose intervention is necessary for the provision of the service, who are bound by the duty of secrecy and confidentiality.

You are free to browse the chefsonfire.pt website without having to provide any personal data.

The purpose of processing data for subscribers to the Chefs On Fire newsletter is exclusively for sending the respective newsletters with the latest news on the festival's activities, i.e. within the scope of providing the service for which the data collection itself is intended.

In the case described above, the data is always processed by LOHAD. Your data will never be passed on to third parties for any purpose.

Subscribers' data is only processed with their clear, free and informed consent, through proactive action aimed at obtaining said consent.

LOHAD is responsible for the processing of the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, comparison or interconnection, limitation, and erasure or destruction of the Personal Data of its users, clients or potential clients.

The USER/CUSTOMER's data will only be kept for the period necessary to fulfill the purposes for which they are intended. The USER/CUSTOMER may request, at any time, to change or withdraw their consent with effect for the future.

Users may exercise their rights to access, rectify, cancel and object to their personal data. These rights may be exercised by any means the user deems appropriate:

By email: info@chefsonfire.pt

If LOHAD or any part or sector of its activity is purchased, your personal data will be part of the assets to be transferred, naturally complying with the requirements and authorizations legally required for its transfer.

LOHAD reserves the right, at any time, to update or revise the privacy policy (13/04/2023) indicated here to adjust to possible legislative changes and other restrictions.

The current privacy policy (as amended) can be consulted at any time in this space.

It is understood that the USER / CLIENT accepts the terms of this privacy policy by providing their data. By completing the consent form we assume that the user authorizes the automated processing and use of data in accordance with the privacy policy described herein.

• This site uses “cookies”. Cookies are small text files stored by the website on the user's computer via the browser. The placement of cookies allows the website to recognize your device the next time you visit and to adapt to your use.
• The cookies used do not collect information that identifies the user, but only generic information. These cookies cannot contain viruses or be executed, as they are not active files.
• By using this site, the user expressly authorizes the use of these cookies.

• Os cookies são usados para ajudar a determinar a utilidade, interesse e o número de utilizações dos sites, permitindo uma navegação mais rápida e eficiente.
• A informação armazenada é utilizada pelos responsáveis do chefsonfire.pt, com o objetivo único de melhorar a experiência dos utilizadores.

If you prefer not to allow cookies, you can disable them in the browser you use, but you should bear in mind that this may prevent some pages from being displayed correctly. Users who do not consent to the use of cookies should set their browser to refuse cookies before using the site, acknowledging that certain features of the site may not work properly without the use of cookies.

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